Elevator Service via QR

Elevator CRM is an On-Demand easy to use solution for Elevator Service Companies to manage sales queries, AMC’s, routine services, service calls, and project sales for Providers. With new feature of Scan and Manage Services will add trust to your customers as customers will be empowered to post service requests scanning QR. Elevator CRM will help you to automate your service business that will keep your team and elevators run smoothly. Elevator CRM can be used on Desktop, Laptop and Mobile devices. Your team will find it easy to manage sales and service activities. While growing your business, you need to make sure your elevators are working properly and that customers are satisfied. Provide your team with a tool to update all activities and get real time reports. Use these important data to leverage marketing and sales activities to grow your business. Track performance of your sales and service team Elevator CRM is an integrated online solutionModules:Quotation Prepare quotation for AMC, AMC renewals, Service part requirements, New lift requirements or requirement for upgrade, repair or modification of lift.AMC managementKeep track of your AMC renewals. Send reminders to your customers about AMC renewal. Don’t miss services committed on your AMC agreement. Prepare AMC invoice timely. Add invoice to Elevator CRM and manage payment follow-up. Creation of asset is mandatory. Preventive services are managed for each registered asset. You have facility to create QR code for each registered asset and this will enable your customer/ team to scan and post/manage services. When you add QR at customer site, engineers has to verify the QR with building no and lift no.Service ticket for breakdownIF you are using QR, your customers will have facility to post services scanning QR and your engineers will update services scanning QR. This will give your real time updates on work done for each registered asset under AMC. To Do and Work Done by engineers will be visible to you on your mobile and web login. This will enhance your productivity and additional bonus to your engineers. LeadsWithout Sale business can’t be run. To manage your sales activities, you can add leads, prepare quotations and timely follow up will help you in get more business deals. New Installation and upgrade You have facility to add leads of new installation, prepare quotation with technical sheet information. You will get internal cost at the time of preparing quotation. On order confirmation prepare list of work to do and material to supply, dispatch material and manage project task and inventory. On completion, convert to AMC/Warranty.Upgrade and modificationAdd lead for upgrade/modification, add list of work to do and prepare quotation. On order confirmation, dispatch material and complete upgrade work.NotificationsYou have facility to activate notifications. Notifications will be triggered on that activity. When we trigger notifications, we sent links to customers to view details of that activity.